Saguenay
Saguenay
Reservation Fr

Job opportunities

Operations team lead

The Operations Team lead is in charge of the operations team. He does the follow-ups with the suppliers and is responsible of the successful performance of the activities. He makes sure rules and protocols are followed. He offers formations to its department. He is the direct link between the operations team and the management. He supports the operations director in the daily management by assuring that the installations work properly.

CUSTOMERS SERVICE
  • Assure the teammate position in a perfect way;
  • Keep a relaxed environment;
  • Make sure of the cleanness of the place;
  • Be receptive to the clients questions and issues;
  • Be on site during events and crowded days.
Human resources management
  • Be part of resources needs planning and scheduling;
  • Be part of the jobs interviews and evaluation meetings;
  • Be part of new members’ welcoming and integration;
  • Keep communication between all departments.
Administration
  • Write weekly memos and make sure of the information reception;
  • Be part of the meetings with direction members;
  • Collaborate with the direction department for special projects development;
  • Complete specific activities required documents;
  • Be part of the planning of the teammate’s schedules.
Requirements
  • High school graduated;
  • Customers service and team management experience;
  • Knowledges in different systems;
  • Perfect French – bilingualism is a must.
Skills
  • Team management;
  • Customer orientation and solutions seeker;
  • Ability to have different tasks at the same time;
  • Communication skills;
  • Details attention and rigour;
  • Ability to create and maintain good relations ;
  • Ability to take decisions and assume them;
  • Ability to adopt a collaborative attitude;
  • Autonomous and well-organized;
  • Positive leadership;
  • Love to work with clients and adopt a friendly and professional approach .

This job offer matches your profile? Do not wait anymore and send us your CV !

Apply

Customers service manager

The customers service team lead is responsible of the customer’s teams. He supervises its members activities and offers an excellent customers service. He does the follow-ups with customers and is the direct link between its team and the direction department. He makes sure PAŪS rules and protocol are followed and he also have to do some administrative tasks.

CUSTOMERS SERVICE
  • Assume the position of front desk officer in a perfect way;
  • Be receptive to clients questions and issues and make sure of their satisfaction in a professional and polite way ;
  • Keep an enjoyable work environment and adopt a positive attitude;
  • Be present during events and crowded days
HUMAN RESOURCES MANAGEMENT
  • Be part of the resources needs planning and scheduling ;
  • Be part of the jobs interview and evaluation meetings;
  • Be part of new members’ welcoming and integration;
  • Maintain communication between all departments;
ADMINISTRATION
  • Write weekly memos and make sure of the information reception;
  • Be part of the meetings with direction members;
  • Collaborate with the direction department for special projects development;
  • Create documents of his department;
  • Be responsible of the mailing list system;
  • Complete required documents for specific activities;
  • Be part of the planning of the technicians’ schedules.
Requirments
  • High school diploma;
  • Customers service and team management experience;
  • Perfect French / Bilingualism is a must.
Skills
  • Customers orientation and solutions seeker;
  • Ability to have different tasks at the same time;
  • Excellent communication skills;
  • Ability to do several tasks with short dead lines;
  • Rigour and short term vision;
  • Ability to create and maintain good relations;
  • Ability to take and assume decisions;
  • Adopt a collaborative attitude;
  • Autonomous and well-organized;
  • Positive leadership;
  • Love to work with clients and have a friendly and professional approach;
  • Ability to work with a computer.

This job offer matches your profile? Do not wait anymore and send us your CV !

Apply

Care coordinator

The care coordinator acts as a strategist. He is responsible for managing therapists and optimizing their schedules. He works with the management team to ensure that all resources are aligned with the company’s operations. He excels in the search for solutions and makes sure to maintain a high level of satisfaction.

Coordination
  • Ensure that the right number of resources are available according to reservation requests and anticipate needs;
  • Schedule therapists’ schedules and optimize the schedule of care;
  • Collaborate with its Director to develop care by continually seeking new products in line with the company’s philosophy and ensuring the smooth running of the department’s operations.
Team Management and Customer Service
  • Coordinate the day of welcome for new therapists in collaboration with the actors concerned;
  • Participate in the assessments of the therapists and orchestrate the training related to the department in collaboration with the massage therapist coach and the director of the department;
  • Be responsive to clients’ questions or concerns and ensure their satisfaction by carrying out the necessary follow-ups;
  • Maintain an adequate inventory of massage gel in accordance with the needs of operations;
  • Perform other related duties.
Requirements
  • Have a high school diploma;
  • Have a minimum of 2 years of experience in a similar position;
  • Flawless French and bilingualism an asset.
SKILLs
  • Resourcefull and autonomous;
  • Excellent negotiator;
  • Amendment and proactive;
  • Team management at the administrative and human level;
  • Customer service orientation and performance;
  • Collaborative approach;
  • Ease of making decisions and assuming them;
  • Positive leadership;
  • Enjoy working with a computer.

This post challenges you? Do not wait any longer and send us your CV!

Apply

Massage therapist

This position is responsible of providing massages and care to clients who have booked this service. Self-employed person, he collaborates
with the care and massage therapist director in order to offer a professional and high quality service.

In more details, this position will:

  • Offer a warm and professional welcome to the clients;
  • Provide amazing care and service to the PAUS clients;
  • Occasionally assure new members formation;
  • Be part of the team and information meetings;
  • Be receptive to clients questions and issues and make sure of their satisfaction in a professional and polite way;
  • Execute all other tasks as requested by the supervisor.
Requirments
  • Massage therapist diploma;
  • Be part of a formal association;
  • Be able to give a receipt to the client;
  • Master a minimum of two techniques;
  • Perfect French / Bilingualism is a must.
Skills
  • Timeliness;
  • Professionalism and creativity ;
  • Ability to connect with people and dynamism;
  • Friendly approach with clients;
  • Listening skill and team work skill;
  • Sens de l’écoute et du travail d’équipe;
  • Discretion and confidentiality respect.

This job offer matches your profile? Do not wait anymore and send us your CV!

Apply

Beautician

The beautician provide high quality care. Under the responsibility of the care and massage therapy director, she offers a professional service to her clients. She provides high quality products adapted to her customer’s needs.

In more details, this position will:

  • Prepare care rooms in order to receive properly her clients;
  • Offer high quality care and service;
  • Provide the right products;
  • Be part of the formation workshops of her department;
  • Execute all other tasks as requested by the supervisor.
Requirments
  • Graduated in aesthetic;
  • Perfect french / Bilingualism is a must.
Skills
  • Meticulous and rigorous ;
  • Passionate and involved in her work;
  • Ability to work under pressure;
  • Strong communications skills;
  • Discretion and confidentiality respect;
  • Professional and friendly approach.

This job offer matches your profile? Do not wait anymore and send us your CV!

Apply

Manicure-Pedicure Technician

The manicure and pedicure technician is the one who lavishes quality care with all the attention they deserve. Passionate and rigorous, she offers a professional service to the clientele. She is the specialist in the application of varnish. It offers high-end products adapted to the needs of its customers.

In more details, this position will:

  • Prepare treatment rooms to receive clients;
  • Provide quality care to clients;
  • Propose the appropriate products;
  • Participate in training workshops of his department;
  • Perform other related duties.
Requirements
  • Have a diploma in recognized aesthetic studies;
  • Flawless French and bilingualism an asset.
SKILLS
  • Meticulous and rigorous;
  • Passionate and involved;
  • Ability to work under pressure;
  • Communication and relational skills;
  • Discretion and respect for confidentiality;
  • Professional and friendly approach.

This post challenges you? Do not wait any longer and send us your CV!

Apply

Clerk

The clerk is the good atmosphere creator. He makes sure to respond to the clients enquiries. He collaborates with the Operations director in order to ensure the success of the process. He is in charge of water cleanness and of the laundry room supply. He is also in charge of the site’s cleanness.

In more details, this position will:

  • Offer a visit of the place to the clients;
  • Respond to clients information demands;
  • Guide clients on the PAUS site;
  • Make sure of the water quality by doing the right tests and the right calibration;
  • Do some maintenance tasks in order to keep the site’s cleanness;
  • Supply the different laundry department;
  • Maintain a relaxed environment;
  • Execute all other tasks as requested by the supervisor.
Requirments
  • High school graduated;
  • Perfect French/Bilingualism is a must.
Skills
  • Customers orientation;
  • Good listening skill;
  • Autonomous;
  • Excellent negotiator;
  • Friendly and proactive;
  • Polite;
  • Ability to handle several tasks at the same time and to work under pressure.

This job offer matches your profile? Do not wait anymore and send us your CV!

Apply

Maintenance technician

The maintenance technician is in charge of the cleanness of the entire site. He makes sure every place is brightening. He collaborates with the operations Director in order to clean perfectly our place.

In more details, this position will:

  • Make sure the establishment is more than clean;
  • Do all the maintenance tasks;
  • Guide clients to the right places;
  • Make sure of the supply of the changing rooms;
  • Respect politics our politics and hygiene rules;
  • Execute all other tasks as requested by the supervisor.
Requirments
  • High school graduated;
  • Perfect french /biligualism is a must.
SKILLS
  • Autonomous and meticulous;
  • Friendly and proactive;
  • Ability to identify priority;
  • Minutieux et méticuleux;
  • Sens of initiative;
  • Ability to handle several projects at the same time.

 This job offer matches your profile? Do not wait anymore and send us your CV!

Apply

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