The customers service team lead is responsible of the customer’s teams. He supervises its members activities and offers an excellent customers service. He does the follow-ups with customers and is the direct link between its team and the direction department. He makes sure PAŪS rules and protocol are followed and he also have to do some administrative tasks.

CUSTOMERS SERVICE

• Assume the position of front desk officer in a perfect way;
• Be receptive to clients questions and issues and make sure of their satisfaction in a professional and polite way ;
• Keep an enjoyable work environment and adopt a positive attitude;
• Be present during events and crowded days

HUMAN RESOURCES MANAGEMENT

• Be part of the resources needs planning and scheduling ;
• Be part of the jobs interview and evaluation meetings;
• Be part of new members’ welcoming and integration;
• Maintain communication between all departments;

ADMINISTRATION

• Write weekly memos and make sure of the information reception;
• Be part of the meetings with direction members;
• Collaborate with the direction department for special projects development;
• Create documents of his department;
• Be responsible of the mailing list system;
• Complete required documents for specific activities;
• Be part of the planning of the technicians’ schedules.

Requirments

• High school diploma;
• Customers service and team management experience;
• Perfect French / Bilingualism is a must.

Skills

• Customers orientation and solutions seeker;
• Ability to have different tasks at the same time;
• Excellent communication skills;
• Ability to do several tasks with short dead lines;
• Rigour and short term vision;
• Ability to create and maintain good relations;
• Ability to take and assume decisions;
• Adopt a collaborative attitude;
• Autonomous and well-organized;
• Positive leadership;
• Love to work with clients and have a friendly and professional approach;
• Ability to work with a computer.

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The chief massage therapist is the one who provides massage therapy to clients who have booked this service while ensuring the excellence of the services offered by the entire massage therapy team.

TEAM MANAGEMENT AND CUSTOMER SERVICE

• Coordinate the welcome day for new therapists;
• Participate in therapist evaluations and coordinate training sessions for the department in collaboration with the director;
• Collaborate with the Director to improve the care by continually seeking to offer new services in accordance with the company’s philosophy and ensure the smooth running of the department.

REQUIREMENTS

• Hold a degree in massage therapy;
• Be a member of a recognized association;
• Be able to provide a receipt;
• Flawless French and bilingualism an asset.

DESIRED QUALITIES

• Resourceful and autonomous;
• Excellent negotiator;
• Friendly and proactive;
• Team management on a human level;
• Collaborative approach;
• Ability to make decisions and take responsibility for them;
• Positive leadership.

The chief esthetician is the one who provides quality care with all the attention they deserve. She provides professional customer service and offers top-of-the-line products adapted to the needs of her clients while ensuring the excellence of the treatments offered by the entire team of estheticians.

TEAM MANAGEMENT AND CUSTOMER SERVICE

• Coordinate the welcome day for new estheticians;
• Participate in the evaluations of the estheticians and coordinate the training of the department in collaboration with the Director;
• Manage product inventories;
• Ensure that estheticians are up to date with their training.

REQUIREMENTS

• Hold a recognized degree in esthetics;
• Flawless French and bilingualism an asset.

DESIRED QUALITIES

• Resourceful and autonomous;
• Excellent negotiator;
• Friendly and proactive;
• Team management on a human level;
• Collaborative approach;
• Ability to make decisions and take responsibility for them;
• Positive leadership.

This position is responsible of providing massages and care to clients who have booked this service. Self-employed person, he collaborates
with the care and massage therapist director in order to offer a professional and high quality service.

In more details, this position will:

• Offer a warm and professional welcome to the clients;
• Provide amazing care and service to the PAUS clients;
• Occasionally assure new members formation;
• Be part of the team and information meetings;
• Be receptive to clients questions and issues and make sure of their satisfaction in a professional and polite way;
• Execute all other tasks as requested by the supervisor.

Requirments

• Massage therapist diploma;
• Be part of a formal association;
• Be able to give a receipt to the client;
• Perfect French / Bilingualism is a must.

Skills

• Timeliness;
• Professionalism and creativity ;
• Ability to connect with people and dynamism;
• Friendly approach with clients;
• Listening skill and team work skill;
• Sens de l’écoute et du travail d’équipe;
• Discretion and confidentiality respect.

This job offer matches your profile? Do not wait anymore and send us your CV!

The beautician provide high quality care. Under the responsibility of the care and massage therapy director, she offers a professional service to her clients. She provides high quality products adapted to her customer’s needs.

In more details, this position will:

• Prepare care rooms in order to receive properly her clients;
• Offer high quality care and service;
• Provide the right products;
• Be part of the formation workshops of her department;
• Execute all other tasks as requested by the supervisor.

Requirments

• Graduated in aesthetic;
• Perfect french / Bilingualism is a must.

Skills

• Meticulous and rigorous ;
• Passionate and involved in her work;
• Ability to work under pressure;
• Strong communications skills;
• Discretion and confidentiality respect;
• Professional and friendly approach.

This job offer matches your profile? Do not wait anymore and send us your CV!

The maintenance technician is in charge of the cleanness of the entire site. He makes sure every place is brightening. He collaborates with the operations Director in order to clean perfectly our place.

In more details, this position will:

• Make sure the establishment is more than clean;
• Do all the maintenance tasks;
• Guide clients to the right places;
• Make sure of the supply of the changing rooms;
• Respect politics our politics and hygiene rules;
• Execute all other tasks as requested by the supervisor.

Requirments

• High school graduated;
• Perfect french /biligualism is a must.

SKILLS

• Autonomous and meticulous;
• Friendly and proactive;
• Ability to identify priority;
• Minutieux et méticuleux;
• Sens of initiative;
• Ability to handle several projects at the same time.

 This job offer matches your profile? Do not wait anymore and send us your CV!